Thursday, October 30, 2008

Measure your change-readiness; find your leaders

The core competency of any business today is its readiness to adapt to the networked world.
How much is your business, not just preparing for change, but change-ready?

Measuring your level of change-readiness is the first step. Acting on what you learn from this excercise is the next. So, quite simply measure, the percentage of your people who are living in the network.

They are already adapting to survive. Follow them, encourage them, incentivize them and JOIN them.

What does that mean in real terms?

How many are active users of social networks (score higher for members of total communities - in which to take part you have to create part. Examples include facebook, myspace, bebo, twitter where the minimum requirement for involvement is that you create a profile).

They are learning the simple and powerful disruption of self-forming adhoc communities of purpose - the business units of the 21st century).

How many are creating blogs; with words, pictures, video or audio?
They are learning all about the disruption that we are all publishers now, all advertisers and all marketers now. They are learning how content connects people and people connect content. They are learning how to pool and share and create new value in value webs they control. They are creating networks of trust superceding anything the mass-focused centre can muster. And they are doing it inspite of, despite of, audience and for and with community.

How many have built and deployed their own widget? They have learned the user is the destination now, that it is more important to be taken with the user on their journey than to lead their horse to your chosen water.

Those who make widgets understand the content isn't theirs it is owned by the person who adopts it, who adapts it, who will pass it on with the same understanding to the next adhoc community of purpose they converse with.

So score your business for your social networkers, your bloggers and your widget makers.
You need to be beating the global averages - around 8% of internet users blog, more than 40% use social networks. The number of widgetisers can be lower - at present. We'll let you off with 5%.

Anything less and you need to take urgent action. Organise workshops, call in the experts but critically - listen to the people who are already doing it within your organisation. They are your keys to indiginous change - the most powerful kind. Listen and learn. This is an an important element of the next step: identifying your leaders.

So now get your venn diagram out.

Where those who blog, those who use social networks, and those who create widgets intersect, there you'll find those refusing to sheepwalk. They will be challenging your status quo and beating a path to success in the networked world.

These are the heretics. These are the people ready and willing to create and to be the eighth mass media. They understand WE are the distribution, the content, the 'user journey', how messages are transmitted... WE are the medium and the media carried within it.

We are the connections. We are also how the connections are made.

Support them, encourage them, incentivize them. They get the disruption - and what to do about it.

Be led by them.




As always, this is a work in progress, some thoughts in beta. Your adaptions welcome.

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Tuesday, July 29, 2008

How we are made great - part II

The graph above is from Louis Gray, via Stowe Boyd.

In part I of How We Are Made Great I argue it is other people that make us or an idea great - other people and their mass behaviour.
Louis argues that bloggers' interactions with their communities and their reaching out to other communities reduces as they become more established.

He's on the money, for me, of course. I discussed similar themes in It's Not How Famous You Are, It's How Relevant
And detailed more risks for those with an abundance of attention, here.

Here's Louis' list of interaction types (together with my use of them).
  • Allowing blog comments (yep)
  • Responding to blog comments (oh yes)
  • Commenting on FriendFeed about your blog (er sorry,... more laziness than attitude)
  • Tweeting links to your blog posts (yes)
  • Digging your blog (again, I'm a little lazy when it comes to self promotion)
  • Stumbling your blog (see above)
  • Pimping your blog on others' blogs (yes, in as much as I comment on other blogs and invite bloggers to come by mine to join in conversations here).
In general I try to focus on the ones that are less directly promotional in the traditional sense (digg, stumbleupon) and more on a meeting of minds - where I believe the real promotion happens anyway - comments, responding, reaching out to individuals.

Those who roll back on this are actually putting their fame and status at risk, in my view. They're certainly putting the brakes on its growth.

And when they do this they reduce both their value to their community and the communities value to themselves (I am made greater by my connections, so are my connections, Stowe Boyd)

There's no idea that doesn't get better from sharing.

So I think there's one key interaction missing from Louis' list:
  • Tracking who is writing about what you've blogged and commenting on their take on it, on their blogs.
Which is kind of why this is How We Are Made Great Part II and not just a comment on Louis' blog. Hope he'll discover us and join in?

So, to summarize parts I and II:
We are made great by other people. And in order to be selected for greatness we must interact with other people.
Type 4 bloggers would do well to remember how and why they got to be raised upon our shoulders.

As I concluded on /Message in Part I:
"Go careful when you claim responsibility. Remember all those times you tried to turn the flock and nothing happened - or it turned in the opposite direction?
"You were just as responsible then.We make us great."

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Tuesday, July 8, 2008

How to blog

I was recently asked to jot down a few thoughts on How To Blog and it occurred to me I'd never taken the time and trouble to write down what a lot of us take for granted.

There are lots of people who don't blog (oh yes, I do recognise this) - lots in your own organisations. This then is intended to give a little steer and big shove of encouragement.

And, as always, it is far from complete. It's the story so far, and it's one compiled from doing it and learning from masters - many of whom you'll find listed under 'Recommended Blogs'. And it'll get updated, thanks to your comments.

This isn't intended to explain why you should blog or what you might get out of it. You only have to look around this blog to see the connections blogging has forged for me, the ideas and opportunities that have grown from those, the relationships I could only have established from this little piece of me online. If you have the time.

If you don't, consider two things:
1. Doc Searl's assertion that blogging didn't make him rich, but it did make him valuable
2. The following video, the very excellent blogs in plain english Worth 3mins of your time because it just might change your life...



This then is not about the tools, it is about the attitudes you should try to carry with you as you expose yourself to the blogosphere...

12 Golden Rules of Blogging (...so far)

1. Speak in an authentic human voice: your own.
2. Write about what really interests you. Don’t think of broadcasting to an audience, think of having a conversation with a small group of people. Expect them to join in.
3. Don’t even try to answer all the questions you raise.
4. Worry less about quality and more about relevance.
5. Be brave. Say what you think.
6. Link out. Point at other stuff you think is good. This is how networks of trust are formed. Find other bloggers who are interested in the same things as you. Visit them regularly, add them to your own blogroll. This not only serves you well, it also serves those who visit. They are interested in what you are interested in - that's how they found you.
7. Only share things with your community if you think they will find them useful. They’ll think less of you if you don’t (if you just spam them with product plugs, for example…) This is neither in your or your company’s interest (if you happen to be considering blogging as a tool of marketing communications).
8. You don't have to be a writer. Pictures, slidedecks and videos work fine, too.
9. Post on other people’s blogs – you'll create stronger ties with members of your network of trust and allow their readers to discover you and your blog. Don't worry - If they don't find you relevant, they won't stay. Encourages feedback on your own.
10. Be useful. Don’t just link to your own stuff or sites you plan to promote, do it because it’s relevant or useful.
11. Be honest. People will see through a con, no matter how clever. It only takes one of them to find you out and they’ll tell everyone else. Best bet: Don’t try to fool anyone. If you don’t have the answers, say so. People sharing your purpose will help you find the answer.
12. Respond to comments on your own blog as fast as you can and with humilty – join the conversation, it belongs to us all.

Seriously, what are you waiting for? Start one now.

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